Receptionist-Part Time
The Twin Motors Autogroup offers a truly unique experience for its employees. As one of Manitoba's largest employers, we have great opportunities for each and every employee to find their perfect career path. When coming to work with us, you'll find a professional work environment with a group of engaged individuals wanting to provide the best customer experience possible.
We are seeking our next great team member to join our team as a Part Time Receptionist. You must have a customer-centric approach to all duties and interactions and be an organized, team-oriented candidate that has excelled in a fast-paced environment. Our tenured staff is ready to help you start your new career at Twin Motors The Pas
Summary:
The Receptionist is responsible for excellent customer experience for
the dealership. As the face of the company, the individual in this role must
thrive in a fast-paced, customer centric role where effective communication,
organization and ensuring strong administrative skills are required.
Major Responsibilities
●
Developing and maintaining
relationships with customers to exceed customer expectations and build customer
loyalty
●
Greeting customers and visitors
ensuring optimum customer service, displaying a great first impression of the
dealership
●
Answering and directing a high
volume of emails and phone calls through a multi-line switchboard and ensuring
messages are delivered to the respective parties, using a courteous telephone
manner
●
Assisting with the coordination of
the daily traffic
● Providing detailed administrative support and performing various clerical tasks which include but are not limited to typing, filing, maintaining service logs, data entry, taking payments
● Maintaining the housekeeping of the reception area ensuring maintenance issues are reported immediately
● Maintaining a positive working relationship with team member and management in a team environment
- Other duties assigned by manager
Shifts for this position are:
Monday - Friday 4:00 - 6:00 p.m. ( 2-3 days per week)
Saturday 9:00 a.m. - 4 p.m. (rotating, every second week)
PLEASE ONLY APPLY IF YOU ARE AVAILABLE FOR THE REQUIRED SHIFTS.
Continuous Learning and Improvement
We are committed to our employee’s continuous learning and development and as such, training is provided through orientation, self-assessments, coaching sessions and demonstrations with managers.
Ideal Requirements:
An upbeat, positive presence on the phone
Strong multitasking and phone handling skills
Proficient in record-keeping with computerized systems and administrative experience
Excellent communication skills (phone and in-person)
Organized, with strong time management and computer skills
Professional work ethic and appearance for customer service
Consistent professional appearance and manner
Excellent written and verbal communication skills
Prior receptionist or related experience preferred
Attention to detail and experience with Google Docs
Dealership experience is a plus
Why Work for The Twin Motors Autogoup:
Competitive Compensation & Group Health Benefits
Training & Development Support
Telus Online Health
Vehicle Purchase & Service Incentives
Opportunities for Career Advancement
Employee events
Employee recognition & rewards
Fun & Supportive Culture
We thank all applicants in advance; however, only those selected for an interview will be contacted. Thank you for your interest! Twin Motors Autogroup strives to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions. We are committed to providing reasonable accommodations to applicants with disabilities throughout the recruitment process. If you require accommodation, please let us know at meaghan.colgan@twinmotors.ca or jessica.dugray@h5group.ca
