Receptionist
The Twin Motors Auto Group offers a truly unique experience for its employees. As one of Manitoba's largest employers, we have great opportunities for each and every employee to find their perfect career path. When coming to work with us, you'll find a professional work environment with a group of engaged individuals wanting to provide the best customer experience possible.
If honesty, integrity, and superior customer service are your watchwords and you enjoy working in a fast-paced environment, then we are looking to add you to the team!
Twin Motors in The Pas has an immediate opening for an experienced Receptionist to join our successful dealership. There are great opportunities to advance within the company and create the work environment you want to be a part of. We are passionate about long-term relationships with our teammates, clients, and communities. This is a full-time, permanent position not suitable for summer employment only.
If you are result-driven, goal-oriented, love dealing with people, and look for the opportunity for career development within a dynamic and exceptional team, look no further! We provide the best management team, a friendly work environment, and the opportunity for advancement within the organization.
Summary:
Reporting to the Office Manager, the Receptionist is responsible for excellent customer experience for the dealership. As the face of the company, the individual in this role must thrive in a fast-paced, customer centric role where effective communication, organization and ensuring strong administrative skills are required.
Job Responsibilities:
Developing and maintaining relationships with customers to exceed customer expectations and build customer loyalty
Greeting customers and visitors and ensuring customer service excellence, with a friendly and professional attitude; displaying a great first impression of the dealership
- Handle Customer concerns with empathy and problem solving concerns
Answering and directing a high volume of phone calls through a multi-line switchboard and ensuring messages are delivered to the respective parties, using a courteous telephone manner
Assisting with the coordination of the daily traffic
Providing detailed administrative support and performing various clerical tasks which include but are not limited to typing, filing, maintaining service logs, and data entry
Reconciling cash drawers daily
Maintaining the appearance of the reception area ensuring maintenance issues are reported immediately
Maintaining a positive working relationship with team member and management in a team environment
Additional duties as assigned by management.
Ideal Requirements:
An upbeat, positive attitude on the phone
Ability to work in a process-driven work environment
Ability to handle heavy phone contact
Excellent multitasking skills, attention to detail
Ability to maintain records using a computerized system
Strong organization, time management, and computer skills
General knowledge of excel, word style programs
Dealership experience considered an asset
- Bookkeeping/Accounting experience considered an asset
Positive energy and eagerness to provide excellent customer service
Professional work ethic, consistent, professional dress and manner
Excellent written and verbal communication skills, on the phone and in person
- Ability to stay calm and positive in a fast paced environment
Willingness to learn the business and grow in the company
A valid Manitoba Driver’s License
- Wage dependent upon experience
Why Work for the Twin Motors Auto Group:
Competitive Compensation Package & Group Health Benefits
- Retirement Benefits Program
Training & Development Support
EAP Online Health & Mental Health
Vehicle Purchase & Service Incentives
Opportunities for Career Advancement
Employee events
Employee recognition & rewards
Fun & Supportive Culture
We thank all applicants in advance; however, only those selected for an interview will be contacted. Thank you for your interest!
The Twin Motors Auto Group strives to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions. We are committed to providing reasonable accommodations to applicants with disabilities throughout the recruitment process. If you require accommodation, please let us know at hr@h5group.ca
